# Close a conversation, with how it was resolved

`POST /contact-centre/conversations/{id}/close` · Rivier · inbox

Close a conversation, with how it was resolved. A customer who writes again reopens it.

- Scope: inbox:write
- Mcp: rivier_cc_close
- Graphql: Mutation.inboxContactCentreConversationClose
- Sdk: desk.conversations.close
- Cli: desk close

## Parameters

- `id` (path, required), string

## Request body

`application/json`

```json
{
  "type": "object",
  "properties": {
    "agentId": {
      "type": "string",
      "minLength": 1,
      "maxLength": 100
    },
    "resolution": {
      "type": "string",
      "maxLength": 500
    }
  },
  "additionalProperties": false
}
```

## Responses

- `200`: Success
- `400`: The request was malformed
- `401`: No valid credential
- `403`: The credential lacks the scope, origin or address
- `429`: Over the key's rate limit; see Retry-After

## Example

```sh
curl -X POST 'https://api.rivier.ai/contact-centre/conversations/{id}/close' \
  -H 'Authorization: Bearer $KEY' \
  -H 'Content-Type: application/json' \
  -d '{
  "agentId": "string",
  "resolution": "string"
}'
```