# The supervisor view

`GET /contact-centre/overview` · Rivier · inbox

The supervisor view: per queue, how many wait, the longest wait and how many are at risk or past their target; per agent, presence and load.

- Scope: inbox:read
- Mcp: rivier_cc_overview
- Graphql: Query.inboxContactCentreOverviewGet
- Sdk: desk.overview
- Cli: desk overview

## Responses

- `200`: Success
- `400`: The request was malformed
- `401`: No valid credential
- `403`: The credential lacks the scope, origin or address
- `429`: Over the key's rate limit; see Retry-After

## Example

```sh
curl -X GET 'https://api.rivier.ai/contact-centre/overview' \
  -H 'Authorization: Bearer $KEY'
```