One customer conversation

Before you call

Credential

Authorization: Bearer $KEY

Scope

contacts:read

Graphql

Query.contactsConversationGet

Sdk

contacts.conversation.get

Cli

contacts conversation get

Parameters

• idstring (uuid)required
  In the path

Responses

• 200application/json
  Success
  • conversationobjectrequired
    • idstringrequired
    • mailboxstringrequired
    • fromAddressstringrequired
    • fromNamestring or nullrequired
    • subjectstringrequired
    • snippetstringrequired
    • receivedAtstring or nullrequired
    • statestringrequired
    • escalationstring or nullrequired
    • answeredAtstring or nullrequired
    • answeredBystring or nullrequired
    • topicstring or nullrequired
    • confidencenumber or nullrequired
    • agentIdstring or nullrequired
    • updatedAtstringrequired
  • letterobject or nullrequired
  • preparedobject or nullrequired
• 400application/json
  The request was malformed
  • errorstringrequired
  • messagestring
• 401application/json
  No valid credential
  • errorstringrequired
  • messagestring
• 403application/json
  The credential lacks the scope, origin or address
  • errorstringrequired
  • messagestring
• 429application/json
  Over the key's rate limit; see Retry-After
  • errorstringrequired
  • messagestring