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Rivier/ Reference/ inbox

What one agent has done

get/contact-centre/agents/{id}/stats

What one agent has done: conversations handled, open now, average first response, replies and hand-offs. The same for people and AI agents.

Before you call

Credential
Authorization: Bearer $KEY
Scope
inbox:read
Mcp
rivier_cc_agent_stats
Graphql
Query.inboxContactCentreAgentStatsGet
Sdk
desk.agents.stats
Cli
desk agent-stats

Parameters

  • idstring (uuid)required
    In the path

Responses

  • 200application/json
    Success
    • 400application/json
      The request was malformed
      • errorstringrequired
      • messagestring
    • 401application/json
      No valid credential
      • errorstringrequired
      • messagestring
    • 403application/json
      The credential lacks the scope, origin or address
      • errorstringrequired
      • messagestring
    • 429application/json
      Over the key's rate limit; see Retry-After
      • errorstringrequired
      • messagestring

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