Praecise Platform
Menu

Rivier/ Reference/ inbox

Change a canned reply

put/contact-centre/canned/{id}

Before you call

Credential
Authorization: Bearer $KEY
Scope
inbox:write
Graphql
Mutation.inboxContactCentreCannedUpdate
Sdk
desk.canned.update
Cli
desk canned-set

Parameters

  • idstring (uuid)required
    In the path

Request bodyapplication/json, required

  • titlestring
    At most 80 characters.
  • bodystring
    Text with {{name}} and {{agent}} At most 2000 characters.
  • queueIdstring (uuid) or null

Responses

  • 200application/json
    Success
    • 400application/json
      The request was malformed
      • errorstringrequired
      • messagestring
    • 401application/json
      No valid credential
      • errorstringrequired
      • messagestring
    • 403application/json
      The credential lacks the scope, origin or address
      • errorstringrequired
      • messagestring
    • 429application/json
      Over the key's rate limit; see Retry-After
      • errorstringrequired
      • messagestring

    This page as Markdown