Add an internal note the customer never sees
post/contact-centre/conversations/{id}/notes
Before you call
- Credential
Authorization: Bearer $KEY- Scope
inbox:write- Mcp
rivier_cc_note- Graphql
Mutation.inboxContactCentreNoteCreate- Sdk
desk.conversations.note- Cli
desk note
Parameters
- idstring (uuid)requiredIn the path
Request bodyapplication/json, required
- agentIdstringrequiredAt most 100 characters.
- textstringrequiredAt most 4000 characters.
Responses
- 200application/jsonSuccess
- 400application/jsonThe request was malformed
- errorstringrequired
- messagestring
- 401application/jsonNo valid credential
- errorstringrequired
- messagestring
- 403application/jsonThe credential lacks the scope, origin or address
- errorstringrequired
- messagestring
- 429application/jsonOver the key's rate limit; see Retry-After
- errorstringrequired
- messagestring