Change a queue

Before you call

Credential

Authorization: Bearer $KEY

Scope

inbox:write

Graphql

Mutation.inboxContactCentreQueueUpdate

Sdk

desk.queues.update

Cli

desk queue-set

Parameters

• idstring (uuid)required
  In the path

Request bodyapplication/json, required

• namestring
  At most 80 characters.
• skillslist of string
  Skills an agent needs to be given a conversation from this queue
• channelslist of string
• firstResponseSecondsinteger
  At least 60. At most 604800.
• resolveSecondsinteger
  At least 300. At most 2592000.
• aiAgentIdstring (uuid) or null
  An AI agent that answers first

Responses

• 200application/json
  Success
• 400application/json
  The request was malformed
  • errorstringrequired
  • messagestring
• 401application/json
  No valid credential
  • errorstringrequired
  • messagestring
• 403application/json
  The credential lacks the scope, origin or address
  • errorstringrequired
  • messagestring
• 429application/json
  Over the key's rate limit; see Retry-After
  • errorstringrequired
  • messagestring