The per-agent trace
get/contact-centre/traces
The per-agent trace: what each agent did and when, for people and AI agents alike. Filter by agent or conversation.
Before you call
- Credential
Authorization: Bearer $KEY- Scope
inbox:read- Mcp
rivier_cc_traces- Graphql
Query.inboxContactCentreTraceList- Sdk
desk.traces- Cli
desk traces
Parameters
- agentIdstringIn the query
- conversationIdstring (uuid)In the query
- limitintegerIn the query
Responses
- 200application/jsonSuccess
- 400application/jsonThe request was malformed
- errorstringrequired
- messagestring
- 401application/jsonNo valid credential
- errorstringrequired
- messagestring
- 403application/jsonThe credential lacks the scope, origin or address
- errorstringrequired
- messagestring
- 429application/jsonOver the key's rate limit; see Retry-After
- errorstringrequired
- messagestring