Praecise The supervisor view
get/contact-centre/overview
The supervisor view: per queue, how many wait, the longest wait and how many are at risk or past their target; per agent, presence and load.
Before you call
- Credential
Authorization: Bearer $KEY- Scope
inbox:read- Mcp
rivier_cc_overview- Graphql
Query.inboxContactCentreOverviewGet- Sdk
desk.overview- Cli
desk overview
Responses
- 200application/jsonSuccess
- 400application/jsonThe request was malformed
- errorstringrequired
- messagestring
- 401application/jsonNo valid credential
- errorstringrequired
- messagestring
- 403application/jsonThe credential lacks the scope, origin or address
- errorstringrequired
- messagestring
- 429application/jsonOver the key's rate limit; see Retry-After
- errorstringrequired
- messagestring